Check out our Shipping and Delivery Policy

Shipping and Delivery Policy

Delivery Policy

Thank you for choosing Upper Cult! We strive to ensure a smooth and satisfactory shopping experience for our customers. This Shipping and Delivery Policy outlines the details of our shipping process and the expected delivery timelines. Please read this policy carefully before making a purchase.

Shipping Locations:

Upper Cult currently offers shipping within India. We do not provide international shipping at this time. Please ensure that the shipping address provided during checkout is within our shipping zone.

Order Processing Time:

Once your order is successfully placed on our website, our team will process it within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods and Timelines: 

We partner with reliable courier services to ensure safe and timely delivery of your orders.

The estimated delivery date for your package will be within 4-7 business days, determined based on the PIN code of your destination. You will receive notifications regarding the delivery date on the Thank You page, as well as through email and SMS, after completing your purchase.

Cancelation Policy:

If the order has not been dispatched, it can be cancelled and a refund would be processed for the same. An order once dispatched cannot be cancelled.

Shipping charges & Cash On Delivery:

◉ We offer Free Shipping on all orders above ₹599. All order below ₹599 will be charged a fee of ₹50.

◉ We offer Cash on Delivery for all orders between ₹599 & above. A nominal fee of ₹50 will be charged on all COD orders.

Order Tracking:

Once your order is shipped, you will receive an email notification with the tracking details. You can use the provided tracking number to track the status of your shipment on the courier service’s website. Additionally, you can also track your order by logging into your Upper Cult account and accessing the Order History section.

Delivery Attempts and Re-Delivery:

Our courier partner will make multiple attempts to deliver your package to the provided shipping address. In case the delivery is unsuccessful due to the recipient being unavailable or the premises being closed, a re-delivery attempt will be made on the next business day. If the second attempt is also unsuccessful, the courier service may contact you for further instructions.

Please ensure that the provided shipping address is accurate and complete to avoid any delivery issues. We are not responsible for any delays or non-delivery caused by incorrect or incomplete shipping addresses provided by the customer.

Change of Shipping Address:

If you have already placed your order, please note that the shipping address cannot be changed. However, you can update your address for future orders by accessing your account settings.

Contact Us:

Upper Cult is a part of Navy Fashion & Lifestyle Private Limited; For any further questions or assistance regarding shipping and delivery, please reach out to our customer support team at care@uppercult.com.

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